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Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).

Personal Information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

A "cookie" is a tiny piece of information that is saved on a web browser by a web server so that it can be accessed from that browser later. Cookies are useful to allow the browser to retain information that is specific to a given user. We place permanent and temporary cookies inside the hard drive of your computer. The cookies contain no information that is personally identifiable to you.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

When you set up a free account with us, we collect personal identifiable information (email address, name, telephone number, credit card / debit card / other details of payment devices, etc.) from you.While you can access some parts of our website without being a registered member, registration is required for certain activities (such as placing an order).Based on your previous orders and interests, we use your contact information to send you offers. For aftersale services, we may also contact you to understand how your experience was with us, which would help us improve ourselves.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this order Information to communicate with you, screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


Occasionally, we will recommend that you complete optional online surveys. Such surveys may ask you for contact information and demographic information (such as zip code, age, or level of income). We use this data to customize your experience on our website, presenting you with information that we believe you may be interested in, and displaying content that suits your needs.

We collect and analyze demographic and profile data on the behavior of our users on our website in our efforts to continually improve our product and service offerings.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We might share personal details with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; to compare similar or different accounts to prevent abuse of our services; and to promote joint or co-branded services as per your request.

We and our associates will share / sell some or all of your personal information with another business entity if we (or our assets) intend to merge with that business entity or purchase it, or reorganize, merge, restructure the company. If such a transaction occurs, it will allow another business entity (or the new combined entity) to obey this privacy policy with respect to your personal information.

Finally, we may also share your Personal Information if required to do so by law or in the good faith belief to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Website Analytics

We may use automated applications, such as Google Analytics or other analytic means, to evaluate usage of our website. We use these tools to help us improve our website, performance and user experiences.


Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. 

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


By using the Website and/or providing your information, you agree to the collection and use, in compliance with this Privacy Policy, of the information you share on the Website, including but not limited to Your consent to the sharing of your information under this Privacy Policy.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The most current version will govern our use & reference of your information and will always be available for your review at Any changes to this Privacy Policy are subjected without prior notice to you. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.


Upon setting up an account, we provide all users with the ability to opt out of receiving non-essential (promotional, marketing-related) messages from us on behalf of our clients, and us in general.

If you wish to remove your contact information from all lists and newsletters at, please visit unsubscribe.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Black Pepper Marketing Private Limited

16 NWA, Punjabi Bagh Extension

Punjabi Bagh, New Delhi - 110026, India


Contact number: +91 9999842429


Time: 11:00 to 19:00

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

16 NWA, Punjabi Bagh Extension,

Punjabi Bagh, New Delhi - 110026, India