FAQs

ORDERS & SHIPPING

We do our best to fill and send orders as quickly as possible, which may limit our ability to edit items in your order or prevent a package from shipping. If you need to make changes or cancel your order, please contact/whatsapp us immediately at +91-9999842429 or mail us at info@hajamat.in and we’ll do our best to address your concern.

We regret that it is not possible for us to accept returns on razors and blades as we cannot re-sell them to other customers.

All orders (both domestic and international) ship from our flagship distribution center in New Delhi, India.

The various modes of payment available are credit cards, debit cards, paypal, wallets, COD. You can pay with whatever suits you the best.

We’re proud to offer free shipping in India for all orders over ₹500. 

We’re happy to offer shipping all over the India.  We have tie-ups with top courier partners and deliver to 26000+ pincodes in India.

We’re proud to offer free shipping  all over India for all orders over ₹500. 

We process and ship items (Monday through Saturday, 11 a.m. to 7 p.m. Indian Standard Time) in the order that we receive them. Please allow 1 business day for processing of orders to be completed. Transit times listed at checkout begin after the shipment has left our warehouse. Orders get processed the same day if placed by 12:00 p.m. Indian Standard Time (Monday through Saturday only).

Please contact us at info@onebladeshave.com with any corporate/bulk order requests and we’ll respond promptly.

Cancellations & Refund

Yes, we can modify/change your shipping address provided you contact us within 4 hours of placing your order. However, if the order is dispatched before you contact us the shipping address will not be modified/changed.

To cancel your order please write to us at info@hajamat.in or contact us on +91-9999842429 (Mon-Sat 11 A.M. to 7 P.M.)

To get your refund please contact us at our customer support at info@hajamat.in. Our executive will initiate the refund process. If you made the payment online, we will refund the amount back in the original source (debit/credit card, bank, wallet, etc) within 5 working days of receiving the request from you. 

Due to hygiene reasons we cannot accept exchange or returns on our products. 
If you ever have any questions regarding our refunds & exchange, please contact us at  +91-9999842429  or email us at info@hajamat.in.
In case of damaged/wrong products, contact must be made within 3 days of receipt of the products by email info@hajamat.in notifying us.

Unfortunately no, once the order is confirmed from our side you will not be able to make any further additions or amendments.

Support And Feedback

To leave feedback, you can write to info@hajamat.in. 

If you need any further information or assistance when ordering online please contact us on 9999842429.

Want to talk about an idea? Have a trouble or just need some general statistics. Feel free to contact us. Write us at info@hajamat.in or call us at +91-9999842429

Our customer support is ready to help you anytime from Monday to Saturday (11am – 7pm).